I love it when credit card companies get competitive with each other. For all the bad press credit cards get, there is a lot of good to be had, if you use credit cards correctly. The most obvious example is credit card rewards programs. Cash back, travel rewards, airline miles, and points are just a few of the lucrative programs available to consumers. The Citi Price Rewind program is one of the latest examples of how consumers win when they use credit cards the right way. Citi Price Rewind is a price protection program that helps consumers shop with confidence.
Citi Price Rewind – How it Works
You need to register a Citi consumer credit card (business cards are ineligible for Price Rewind at this time). Once you make a qualified purchase, you need to register it at Citi, and their automated software will do the rest, automatically scanning the internet for a lower price. This happens around the clock for up to 60 days after the purchase. If they find a price that is less than your purchase price, you will receive the difference. There are limits, of course. You can only receive a refund of up to $500 per receipt, and $2,500 per year. Both of those are significant savings, however, and well worth using this service.
Here are the steps:
Shop & save your receipts: Save your receipts from your purchases with qualified Citi credit cards.
Upload your information to Citi’s website: Log in to your Citi credit card account and search in the Citi Price Rewind database for the item you bought (must be within the last 60 days). Select your item, enter the purchase details and submit. This information should include where and when the item was purchased, along with the price paid. Note: you don’t have to use the Citi Price Rewind website to track every purchase you make, it’s just easier if you let Citi do the heavy lifting for you. If you prefer, you can always track prices on your own and submit a reimbursement request form if you find a lower price elsewhere.
Citi tracks your purchases: Citi will track the purchases and give you a refund if they find the same item at a lower price within 60 days of your purchase. Citi automatically searches hundreds of retail sites.
The process is usually automatic, but in the event your item isn’t properly tracked or you find a lower price through your own research, you can download the reimbursement request form and submit via e-mail, mail or fax.
Getting a Refund from Citi Price Rewind
If Citi finds a price that is lower, they will send you an email alert informing you of the price difference. The next step is to log into the Citi Price Rewind site to initiate the claim. You will likely need to send in a copy of your itemized receipt, so be sure you keep your receipt, or scan a copy.
Refunds of $25 or less are generally awarded to you in a statement credit within 2 or 3 business days. Refunds greater than $25 may be awarded as a statement credit or you can request a check be mailed to your address on file (expect about 10-14 business days to receive the check).
Limitations: There is a limit of up to $500 per item, and $2,500 per year. There are also restrictions on the types of purchases that qualify.
Which Purchases are Covered by Price Rewind?
To qualify, you must make a qualified purchase with an eligible Citi credit card in a store or online. Examples of common items Citi Price Rewind covers include electronics, appliances, clothing, and toys.
In general, certain types of purchases are ineligible, such as consumables (fuel, food, medications, etc.), motorized vehicles (cars, boats, airplanes, etc.), tickets (including airlines, concert and event tickets, etc.), most jewelry (excluding watches), collectibles, and special offers included as part of going-out-of-business sales, internet auctions, low prices due to rebates, and similar purchases. Be sure to check with the Citi website, as details may change.
Full description of coverage and eligible Citi consumer credit cards, as well as exclusions and limitations, is included on citipricerewind.com.
Citi Credit Cards Eligible for Price Rewind
In order to use Citi Price Rewind, you need to establish an online account for your eligible Citi card. This is simple to do, and only take s a few minutes. Almost all Citi consumer credit cards are eligible for Price Rewind, so you want to make sure you have one of those (I don’t believe Citi business cards are eligible, but be sure to double-check if you have a Citi Business card). Here is a sampling of cards that are eligible for Price Rewind (note, this may not be all-inclusive). Some of these cards do require an annual fee, so be aware of that if you are planning on applying for a new card to take advantage of Price Rewind.
- Citi Double Cash Card
- Citi® Hilton HHonors™ Visa Signature® Card
- Citi ThankYou Premier Card
- Citi Prestige Card
- Citi / AAdvantage Platinum Select World MasterCard
- Costco Anywhere Visa Card by Citi
Perhaps my favorite among these cards is the Citi Double Cash Card, which pays a 1% cash reward when you make a purchase, and another 1% when you pay for that purchase. It’s one of the best cash rewards credit cards on the market.
Thoughts about Price Rewind
Overall, I think this is a great service for Citi customers, especially for people who prefer to do most of their shopping with credit cards. This program can be even more lucrative during certain times of the year, such around major holidays. For example, the advertised deals throughout the Christmas holiday season are generally lower than the advertised prices leading up to the Thanksgiving time frame. This makes it easy to shop responsibly, without having to spend hours trying to save a few bucks. And the savings can be substantial. Overall, Citi Price Rewind is just another great reason to keep a Citi credit card in your wallet.